Cybercise is pretty much what you’d expect, from their name. It’s an online workout planner with a library of animated workout demonstrations, etc.
It is a product that could become viable, I doubt I would subscribe, but it could definitely become successful without my $10 a month.
They should pay me to help them rethink a few things, however.
I know, everyone is a critic. Everybody has a million “ideas” and all problems are so obvious to outsiders. I have some constructive input here, though.
1. Hire a copywriter with experience writing for the web
“Jack be nimble. Jane be quick.” It seems clever and relevant to an insider at your company, I’m sure. The problem is, you have a limited amount of time to convince someone that your product kicks-ass.
No one is going to read that sales pitch paragraph, eliminate the welcomes and congratulations. You have 20 words to tell me why I can’t leave without giving you something (email address, money, suggestion), go.
2. Lower the barrier of entry
“Join Now” or leave. That is the message you are communicating to your potential customers.
Use a trial period.
Guide them into the account creation process.
“What is your target weight?” Next.
If you can’t make the sale at this very moment, let them jump into the conversion funnel and give you permission to email them in the future. The commitment is too high to convert visitors into customers successfully.
3. Don’t push visitors to Youtube
It is 100% fine to market your site via Youtube, but once people are on your site, don’t send them away from it.
4. Use the <title> tag to describe the page
In Google search results, nearly every page will appear as “Cybercise”. I’m doubting the site ranks for relevant terms, because they are not included in the title. Think about people on a search result page, what might they be searching for? Write your titles for those people.
5. Please test
Google website optimizer is really amazing. It is a great tool that I can’t believe is free. Master it. You could have a company train your staff to use it or you could even hire someone to implement the experiments for you. But, you are leaving money on the table if you don’t test your pages. Use Google analytics too, please.
6. Put content on pages linked from your public site
Workouts, calendar, etc… Show people what they can expect on those pages if they were a subscriber and encourage them to buy there, too.
7. Get a blog
And promote it on your site. Push people from facebook/twitter to the blog, push people into your funnel (capture email addresses), convert those people into customers.
8. Fix DNS (add a record for cyber-cise.com)
Unacceptable. 301 redirect one variation to the other (I like non-www to www).
9. Spend the money, buy cybercise.com
Your brand is important. You are effectively advertising for someone else, which costs you conversions.
Conclusion
I randomly selected this site, kind of. I was checking out Seth Godin’s Brands in Public site and quickly realized that it isn’t very effective when the brandjacking effect is turned off. So, I wanted to check out the companies that are paying the $400/mo to aggregate their brand info.
A website that has some fairly major glaring issues should probably budget some consulting before spending $5k/annual monitoring their brand.